Hi, I am Joy, an experience designer. After graduating from Carnegie Mellon with a Master degree in Interaction Design, I worked as a product designer for a year in the Bay Area. Working closely with my team, I took charge of the design process–from user research, wireframing, quick prototyping, visual design, to testing. With the great advantage in the Bay Area, I also got to work at several startups. I learned a lot from the fast-paced working environment, and had tons of fun partnering with different teams. Now I am looking for new opportunities.
Groupon, Inc. | Product Designer
Palo Alto, CA | July 2014 to June 2015
Hothouse Labs | Design Intern
San Francisco, CA | May 2013 to July 2013
School of Design, Carnegie Mellon University | Research Assistant
Pittsburgh, PA | Jan. 2014 to May 2014
Researched the undergrad portfolio review process of School of Design. Worked with school faculty to improve the process from a service design perspective.
Little Bee Institute of Cultural Communication | Design Intern
Guangzhou, China | May 2011 to May 2012
Designed the complete visual identity system for the institution and a series of booklets for children and teachers to promote reading in more than ten remote villages in China.
Roboterra | Web Designer
Summer 2015 | Roboterra
Designed the course management page for students and teachers; Worked with engineers to implement the design.
Thesis: Engaging Information Design in Exhibit Space
Fall 2013 to Summer 2014 | Carnegie Mellon University
A nine-month full design process including research, design and iteration to explore new approaches to enhance viewing experience in physical space.
Service Redesign for Pittsburgh Symphony Orchestra
Fall 2013 | Pittsburgh Symphony Ochestra
Redesigned the experience in Pittsburgh Symphony Orchestra from a service design perspective; Created a system that could gather new ideas and feeback for the orchestra to attract new concert-goers.
Engaging Museums with Data | Researcher and Designer
Spring 2013 | Microsoft sponsored course project
Designed a new service system (including a website, an app and an installation) in museums to provide visitors with richer information, and better visit experiences.
Redesign Classroom Salon | User Experience Designer
Spring 2013 | Classroom Salon
Researched and assessed Classroom Salon, a web-based learning and discussion platform. Proposed website changes to improve user experiences.
Translate "Visual Complexity"
Summer 2012 to Fall 2013 | China Machine Press
Translated the book “Visual Complexity” (by Manuel Lima, 2011) into Chinese, which was published in August, 2013 by China Machine Press.